Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Options & Delivery Times
🇺🇸 US Warehouse (Fast Shipping) Available for select products shipped directly from our US warehouse.
- Estimated delivery: 3–8 business days
- Some express items: 3–5 business days
🇩🇪 Germany — Free Shipping (Selected Items) Available for select products with free shipping within Germany.
- Estimated delivery: 3–6 business days
- Free shipping — no minimum order required on eligible products
🌏 Standard International Shipping (from China) For products shipped from our international warehouse.
- Estimated delivery: 6–15 business days
The shipping origin for each product is indicated on the product page when applicable.
Shipping Costs Free shipping for every order, no minimum purchase required.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties For international shipments, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at andreabonesu78j@gmail.com and we'll investigate immediately.